Quality support
You have a product to sell with the skills to market and advertise it, and we have the facilities and experience to help you build a website. This makes us a team. We’re committed to supporting our customers to the best of our abilities.
Content Delivery Network (Amazon S3 & CloudFront)
All your content, like images, videos, brochures, and more are stored in Amazon’s global content delivery network. This means that all your important files will be delivered to your customers much more quickly than traditional hosting. This helps prevent your users from getting frustrated by a slow site and clicking to your competitors.
Expands Automagically (cloud computing)
Imagine that you just launched a brand new, game changing product. People from all over the world are talking about how they want to buy your product, and each of them try to access your site at the same time. On a traditionally hosted website you are limited to the capabilities of the computer your website is on. With SplashCart, your increased traffic is automatically balanced across an entire cluster of computers.
Experienced network administrators
No system is complete without quality people working behind the scenes to ensure that everything is running smoothly, 24 hours a day, 365 days a year. Every SplachCart engineer has years of experience to help them make the right decisions to keep your site running all the time.
24/7 network support team
Experience shows that issues can come up at any time, day or night. SplashCart engineers are monitoring the system 24/7. In the event the system is unavailable an engineer is notified within minutes and is ready to diagnose and correct the problem.
Great uptime performance
Our systems have been engineered for 24/7 uptime, and have a proven track record of uptime greater than 99.99%. That means your site will be down for less than 52 minutes per year! While we can’t guarantee 100% uptime, we can guarantee that we’ll provide great competent support whenever you need us.
Service level agreements
Don’t be fooled by Service Level Agreements (SLAs) that promise 100% uptime or your money back. They will only refund your hosting fees for the time they were down. But what about your lost business?! At SplashCart we won’t make any of these misleading agreements. What we can promise is that we will work diligently to ensure that your site remains available at all times. We’ll respond to your questions and concerns in a timely manner and we’ll prove it day in and day out.
Google Apps™ (Gmail™) web mail interface
Other mail systems pale in comparison to Google’s innovative Gmail™ interface. Always looking for the best of everything we decided that the best option for our customers was to integrate their email experience with Google Apps™. Get the best of everything: quality spam control, virus protection, gigabytes of storage space, and Google’s stable email network. You can also bring your own email client with POP or IMAP access.
Always updated with the latest features at no extra cost
We are constantly working to improve SplashCart. As we develop new features, performance improvements, or find and fix troubles, your site will be automatically updated. Never worry about patching your website again. In addition, please send us your feedback to support@splashcart.com and we’ll see if we can implement your ideas!